
What is the FPCP
What is the Fuel Poverty Connection Programme?
The FPCP is the brainchild of a likeminded group of Retrofit experts who saw an
opportunity to do something to provide some extra help to the customers we were
seeing daily who needed a hand with their fuel bills.
Specifically, it’s about sharing our expertise to allow people to access the Government funding available, a task currently done by non-industry experts or ‘lead generators’. We often found people were being overpromised while the limited resources and capacity of the Retrofit industry was being wasted due to customers not being qualified properly.
We also have a unique ethos in the market in that we will advocate for any profit made on the installs firstly be used to pay off any outstanding fuel debts of the customer prior to the installer making their net profits, and we will negotiate for this outcome as much as possible.
Specifically, it’s about sharing our expertise to allow people to access the Government funding available, a task currently done by non-industry experts or ‘lead generators’. We often found people were being overpromised while the limited resources and capacity of the Retrofit industry was being wasted due to customers not being qualified properly.
We also have a unique ethos in the market in that we will advocate for any profit made on the installs firstly be used to pay off any outstanding fuel debts of the customer prior to the installer making their net profits, and we will negotiate for this outcome as much as possible.
What we strive for
Mission Statement
To connect fuel vulnerable people with the solutions to their energy difficulties.
Our Team Members
Meet The Team
We are a team of Retrofit Coordinators registered with Trustmark who believe we can make a difference to peoples lives by connecting those at risk of fuel poverty with our network of Energy advice services and installers.